Returns & Exchanges

At Valor Provisions, we take pride in the quality of our artisanal products; if you are not completely satisfied with your order, please contact us within 14 days of delivery. Due to the perishable nature of food items, returns are handled on a case-by-case basis to ensure food safety and customer satisfaction.

Return Process

• 1.
  Initiate a Claim

  Email our support team with your order number and a brief description of the issue regarding your provisions.

• 2.
  Provide Verification

  Attach clear photos of the product and packaging, especially if the item arrived damaged or compromised during transit.

• 3.
  Review Process

  Our quality assurance team will review your request within 48 hours to determine eligibility for a refund or replacement.

• 4.
  Resolution

  Once approved, we will issue a credit to your original payment method or ship a fresh replacement at no additional cost to you.